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Privacy Policy

Last updated: February 2026

At Cortexxa.ai, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our WhatsApp-native loyalty platform.

Information We Collect

  • Account information (name, email, phone number)
  • Business information (company name, logo, business type)
  • Transaction data for loyalty program management
  • Customer data you upload or collect through our platform
  • Usage data and analytics

How We Use Your Information

  • To provide and improve our loyalty platform services
  • To send transactional communications via WhatsApp
  • To analyze usage patterns and improve user experience
  • To comply with legal obligations
  • To prevent fraud and ensure platform security

Data Security

We implement industry-standard security measures including encryption, secure data centers, and regular security audits to protect your data.

Your Rights

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent at any time

Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at privacy@cortexxa.ai